# The Operational Excellence & Business Improvement Conference **Dates:** 2026-09-09 – 2026-09-09 **Duration:** 1 day **Location:** London, London, United Kingdom **Website:** opexcultureconference.com **Organizer:** [Global Insight Conferences ](https://tradefest.io/en/search?organizer=global-insight-conferences-ebz5q) **Size:** 10 exhibitors, 150 attendees ## Description Optimise New Tech, AI Innovation, People-Centric Cultures & Change Management For Engaging, Efficient & Embedded Operational Excellence. Fresh Industry-Led Insights & Practical Updates To Embrace Evolving Methodologies & Sustain Long-Term OPEX Success. View the full agenda: https://opexcultureconference.com/view-the-programme This flagship one-day conference brings together 35+ senior professionals from cross-sector industries to reveal new strategies and practical insights on driving long-term operational excellence. Whether you’re looking to harness AI, refine change management, or cultivate a people-centric culture, OPEX 2025 is where transformation takes centre stage. πŸ“… Date: 10th September 2025 πŸ“ Location: Copthorne Tara Hotel Kensington, London Meet Our Expert Speakers Hear first-hand insights from senior leaders driving the future of operational excellence and business improvement across various sectors: β€’ Ben Sawyer – Head of Field Continuous Improvement, British Gas β€’ Jonathan Smith – Head of Continuous Improvement & Automation COO, Lloyds Banking Group β€’ Meritxell Mora Fuertes – Global Process Owner & Continuous Improvement Lead, Mundipharma β€’ Áine McGurk – Head of Continuous Improvement, Aer Lingus β€’ Alex Francis – Head of European Operations, Deliveroo β€’ Peter Van Der Heide – Senior Director Innovation Excellence, Philips β€’ Ravi Jay – Head of Agile Delivery, Jaguar Land Rover Plus, hear from senior representatives from McDonald’s, Ralph Lauren, Primark, London Gatwick, and many more! Why Attend? β€’ 35+ Senior Experts: Learn directly from industry leaders sharing real-world experiences and proven methodologies. β€’ Cross-Sector Insights: Gain knowledge from professionals in finance, utilities, transport, automotive, retail, pharma, and more. β€’ 4 Interactive Panels: Engage in live Q&A sessions and peer-led discussions. β€’ 2 Hours of Dedicated Networking: Build valuable connections with key professionals in operational excellence. β€’ Real-World AI & Automation Use Cases: Discover practical applications and immediate takeaways for business efficiency. β€’ Exclusive Panel Debate: Discuss the future of Operational Excellence beyond 2026. Key Themes & Discussion Topics β€’ AI & Automation Adoption & Real-World Use Cases – Implement practical AI strategies that drive efficiency. β€’ Culture, Change & Wellbeing – Align business values and operational excellence strategies for lasting transformation. β€’ Seamless Change Management & Transformation – Overcome resistance and implement cutting-edge OPEX practices. β€’ Workforce Engagement & Relationship Building – Foster collaboration and commitment across all teams. β€’ Results-Driven Leadership – Lead with strategic, engaging, and clearly communicated OPEX initiatives. β€’ Data-Driven Efficiencies, Metrics & ROI – Optimise metrics and craft a results-focused narrative for success. β€’ Driving Excellence During Digital Transformation – Keep your workforce engaged through forward-thinking strategies. β€’ Winning Methodologies, Frameworks & New Strategies – Streamline and optimise operations with the latest approaches. β€’ Sustaining Process Excellence For Growth – Create a roadmap for continuous improvement in dynamic environments. β€’ The Future of OPEX & Overcoming Barriers – Explore upcoming trends and strategies for 2026 and beyond. New for 2025! - 36+ In-House Brand Directors Sharing Hard-Won Insights - Latest AI & Automation Applications In Operational Excellence - Cross-Sector Insights from Jaguar Land Rover, Tesco, London Gatwick, Network Rail, & More - Brand-Facilitated Peer-To-Peer Breakout Sessions – Exchange ideas with like-minded professionals BOOK NOW & SAVE Β£200 – Ticket Information – https://opexcultureconference.com/ticket-prices Get Involved – Speak, Sponsor, or Exhibit! Be part of the conversation shaping the future of operational excellence and business improvement. Opportunities are available to speak, sponsor, or exhibit at the OPEX Conference. Telephone: +44 (0)20 3479 2299 Email: info@opexcultureconference.com About us: Global Insight Conferences organises high-impact business events designed to empower professionals with actionable strategies, innovative insights, and transformative networking opportunities. Find out more at www.globalinsightconferences.com. For media inquiries, please contact: Callin Brett Klopper Email: callin@gicconferences.com Phone: +44 (0)20 3479 2299 ## Topics - FinTech & Financial Services - Airlines/Aviation - Retail - Electrical/Electronic Manufacturing - Pharmaceuticals - Oil & Energy ## Get a Booth Builder Quote Need a booth for this event? Tradefest connects you with verified booth builders and stand designers. - [Browse booth builders](https://tradefest.io/en/booth-builders) - [Request a quote via API](https://api.tradefest.io/v1/docs#/Quotes/post_quotes): `POST https://api.tradefest.io/v1/quotes` - [OpenAPI spec] --- [View on Tradefest](https://tradefest.io/en/event/the-operational-excellence-business-improvement-conference) [OpenAPI spec]: https://api.tradefest.io/v1/openapi.json